topic reset devices please in Archived content

reset devices please

user-removed — Sun, 05 Aug 2012 18:43:24 GMT

Hi, I've reflashed both my HTC One X and my Asus Transformer during the weekend and now can't disconnect any devices in order to sync my iPod which I was hoping on using for work tomorrow (it's already 8:45PM here, would like to sync before bed.

regards

Re: reset devices please

user-removed — Mon, 06 Aug 2012 07:37:21 GMT

All of a sudden it worked again last night, but I haven't got any confirmation that you have cleared my devices or not?

Re: reset devices please

meahtenoha — Mon, 06 Aug 2012 07:43:47 GMT

Hi thagel - A moderator hasn't reset your devices as of yet.

Currently you've got 2 Androids and an iPhone linked to your account (you're allowed 3 devices per account). Happy to leave it as it is? if not just give us a shout and we'll reset those for you.

Re: reset devices please

user-removed — Mon, 06 Aug 2012 09:52:47 GMT

Hi, then it must have been something temporary that stopped me from syncing at first.

Well, then I really don't have to reset them 🙂 Seems to be working now.

Oh, but could you please remove my ticket too? I made a ticket first then posted in the forums since it said that it could go faster to get support this way.

Re: reset devices please

meahtenoha — Tue, 07 Aug 2012 06:20:43 GMT

Hi thagel - I can see one of our agents arleady got back to you 🙂 They're working hard to ensure it's also a speedy way to get help.

I've made sure that ticket is closed for you now though. Enjoy your tunes.