topic Re: Changing country in Archived content

Changing country

jkk — Mon, 06 Aug 2012 15:14:46 GMT

I registered in Norway, but want to change country to the US and upgrade to premium, using my US credit card. However, in the 'edit profile' page, the country drop-down is greyed out, so there is no way of selecting a different country at all.

At first, I thought this was due to being in Norway, on a Norwegian IP address. But now, currently being in Sweden, the drop-down is still unavailable.

How can this issue be sorted out? I already submitted a contact form, so if the issue is to specific for the community forum, please respond there.

Re: Changing country

Liam — Mon, 06 Aug 2012 15:37:11 GMT

To change your country, you have to change your payment details 🙂

Adding your US card will change your country 🙂

Re: Changing country

zicke — Sun, 19 Aug 2012 00:53:54 GMT

We have payed and still wants to pay from sweden. My daugther uses the account and she is locatede in US but we will pay from Sweden. How do we manage?? Pls advise

Re: Changing country

Liam — Sun, 19 Aug 2012 06:44:06 GMT

@zicke wrote:

We have payed and still wants to pay from sweden. My daugther uses the account and she is locatede in US but we will pay from Sweden. How do we manage?? Pls advise

Get your daughter to make a new account. Spotify is for personal use only, and you can only have 1 account activve in 1 place at any 1 time.

Re: Changing country

talesfer — Sun, 19 Aug 2012 21:50:26 GMT

@zicke wrote:

We have payed and still wants to pay from sweden. My daugther uses the account and she is locatede in US but we will pay from Sweden. How do we manage?? Pls advise

I couldn't get it yet. There's no problem on paying from Sweden.