topic Re: Problem with downloads in Archived content

Problem with downloads

tatunyman — Sat, 25 Aug 2012 08:34:52 GMT

Whatever i try to download i get the message "The tracks you were trying to get are currently unavailable.Please try again later."

I´ve tried to get many different albums and always the same thing.

Spotify also crashes when trying to download something after that message.

Solution anyone?

Re: Problem with downloads

adriancrowson — Sat, 25 Aug 2012 08:55:16 GMT

I have the same issue with all Off Line requests. Think Spotify have a problem?

Re: Problem with downloads

tatunyman — Sat, 25 Aug 2012 10:03:18 GMT

Seems to work somehow when downloading just one track at a time.

Re: Problem with downloads

David — Sat, 25 Aug 2012 14:47:53 GMT

What sort of device are you guys using?

Re: Problem with downloads

AlexisS — Sat, 25 Aug 2012 16:53:35 GMT

Me too, iPhone4, can't sync offline playlists...

Re: Problem with downloads

KevinRust — Sun, 26 Aug 2012 14:16:28 GMT

Exact same problem as above, on my PCs. "Please try again later" when you try to download a whole bunch, and after you have tried a few times, Spotify crashes.

Re: Problem with downloads

David — Sun, 26 Aug 2012 14:57:10 GMT

Hmm, that shouldn't be happening... Are you only running this when trying to sync multiple playlists?

Re: Problem with downloads

EarlPurple — Sun, 26 Aug 2012 16:30:33 GMT

I am having problems downloading tracks.

One track is hanging forever.

When I try to buy all the tracks from a playlist I either get the "not available" message or see them all but no "buy" option in the window.

I've paid for downloads and expect to be allowed to use them.

There is no formal place on this site to report a fault and your system status is "all up and running" or whatever.

Re: Problem with downloads

EarlPurple — Sun, 26 Aug 2012 16:33:03 GMT

The "problem" with spotify is no proper place to report the fault.

Nobody from the spotify staff reads this.

We shouldn't have to twitter, we should be able to report through the spotify app.

Re: Problem with downloads

tatunyman — Mon, 27 Aug 2012 13:29:13 GMT

Basic HP laptop with windows7.

I think this download problem was different than that playlistsyncthing or whatever.

I managed to get all my downloads by loading each track separately.

Re: Problem with downloads

David — Mon, 27 Aug 2012 13:52:43 GMT

@EarlPurple wrote:

Nobody from the spotify staff reads this.

We're right here, EarlPurple!

Judging by some of the posts, I may need to ask for some things to be a little clearer. When talking about downloads, are we talking about tracks being synced offline, or tracks being purchased from the download store?

Re: Problem with downloads

KevinRust — Wed, 29 Aug 2012 16:13:12 GMT

My problem occurs when I try to buy downloads. "Get playlist"