topic Re: £10 redeem code has not work in Archived content

£10 redeem code has not work

hannahszeja — Sun, 26 Aug 2012 15:06:42 GMT

Hello

I recently tried to redeem my £10 Spotify code for 15 downloads and it does not work. I have tried many times to redeem the code and the same message comes up that it will not accept it. I have made sure I have typed the right code.

Please can you help asap as I would very much like my downloads.

Thank you in advanced

Hannah Szeja

Re: £10 redeem code has not work

David — Sun, 26 Aug 2012 15:10:41 GMT

Hey Hannah,

Welcome to the Community.

I've just taken a look at your account and I believe there may have been an error with the card. Could you get in contact with us via our contact form, and please tell us the following -

* The PIN number of the card (this should start with BHN)
* The card number itself.

To get in touch, click on "About Us" above and then select "Contact Form".

Re: £10 redeem code has not work

hannahszeja — Sun, 26 Aug 2012 15:32:22 GMT

Thank you very much.

I have sent the information and hope to hear from you soon

Hannah Szeja

Re: £10 redeem code has not work

ERAZMUS2 — Fri, 05 Oct 2012 13:10:40 GMT

Hey,

I also have this problem, whom do I contact and give my card number and pin to?

Br,

Anna