Changing country problem

endorfina — Tue, 28 Aug 2012 15:32:04 GMT

Hi, I just moved to another country, and I am not able to log in to spotify (free account) anymore. It tells me that I am in another country and I should modify my profile, so I do, I go to my profile settings and I change the country to the new one, but when I try to save this, there is an error message that tells me "Another account is already registered with this email address." Not sure what to do from here. Thank you.

Re: Changing country problem

meahtenoha — Tue, 28 Aug 2012 16:40:47 GMT

Hi endorfina - Currently some free users are having trouble changing their country settings. Check out this post here: http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Change-Country-Settings/m-p/135578#M16737

However, you've also got two accounts which is a separate altogether. Please follow the steps in this post using your 'endorfina' username to sort this out: http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Please-read-Missing-playlists-Premium-disappeared/td-p/61

topic Changing country problem in Archived content

Changing country problem

Re: Changing country problem