topic Re: Choosing which device to replace when adding a new one. in Archived content

Choosing which device to replace when adding a new one.

Snazy123 — Sat, 01 Sep 2012 18:30:01 GMT

I currently have Spotify on netbook, Blackberry and Android, but want to remove it from my netbook and put it on my work Blackberry (its allowed lol)

Is it possible to in some way remove my netbook from association with the account and add the new Blackberry, without messing up all my playlists etc.

Re: Choosing which device to replace when adding a new one.

Richard — Mon, 03 Sep 2012 08:11:50 GMT

This isn't currently possible on the user end (though if you'd like to suggest it as an idea, I'd recommending going to have a search in our Ideas board).

We can however remove individual devices for you. Looking at your account though it appears you have three Blackberry devices registered (though all with the same device ID). This can happen if you use any cache-clearing apps, or occassionally during reinstalls. Do you know what might be going on here?

Re: Choosing which device to replace when adding a new one.

Snazy123 — Mon, 03 Sep 2012 09:03:06 GMT

Thanks Richard.

Yes Spotify has been reinstalled a number of times as it kept deleting all my offline playlists. Finally its stable so didnt want to rock the boat.

When you say its showing 3 x the same blackberry, does this mean its counting it as 3 devices at the moment? I dont want to open Spotify on another device now if its going to jeopardise the stability on the blackberry.

Thanks for your help, sounds like im safer not touching a thing.

Sounds like Spotify is still a lot more buggy than I thought it was.

Re: Choosing which device to replace when adding a new one.

Richard — Mon, 03 Sep 2012 09:11:10 GMT

@Snazy123 wrote:

Thanks Richard.

Yes Spotify has been reinstalled a number of times as it kept deleting all my offline playlists. Finally its stable so didnt want to rock the boat.

When you say its showing 3 x the same blackberry, does this mean its counting it as 3 devices at the moment? I dont want to open Spotify on another device now if its going to jeopardise the stability on the blackberry.

Thanks for your help, sounds like im safer not touching a thing.

Sounds like Spotify is still a lot more buggy than I thought it was.

Yes, it's showing as 3 devices at the moment. Let us know if you have any problems and we'll help out if needed.

Re: Choosing which device to replace when adding a new one.

Snazy123 — Mon, 03 Sep 2012 09:16:23 GMT

Thanks 🙂
Will play it safe for now.