topic Re: Device password? in Archived content

Device password?

slugman2894 — Sun, 09 Sep 2012 13:26:35 GMT

So...I had one sent to my email, and after I tried that about 10 times I lggolged it and people on here said it could take 2-3 days for an email....I was wondering if one of the moderatoras could push that through hfor me? thanks

Re: Device password?

Sam — Thu, 13 Sep 2012 16:18:29 GMT

Slugman2894 - Have you received one yet? Have you contacted Customer Support at all?

Re: Device password?

abigdeal — Sat, 22 Sep 2012 04:17:01 GMT

I can't even GET a device ID or password! When I go to

https://www.spotify.com/us/account/set-device-password/

it sends me to edit my profile and change my password. Please help ASAP as using Spotify on my Onkyo is the only reason I signed up for Premium and this has been an absolute nightmare. No way to get any assistance as everything points me to the link above which is no help.

Re: Device password?

Hada — Sat, 22 Sep 2012 13:21:54 GMT

works only with facebook login.

Re: Device password?

Sam — Mon, 24 Sep 2012 08:18:50 GMT

Abigdeal - Hada is spot on, you only need a device password if you signed up through Facebook. You should be able to log in with your username 'abigdeal' and your Spotify password.

Re: Device password?

abigdeal — Mon, 24 Sep 2012 08:26:03 GMT

Well I can't which is why I'm posting here.

Re: Device password?

Sam — Mon, 24 Sep 2012 08:29:07 GMT

Abigdeal - Try a quick change of password here: https://www.spotify.com/password-reset/

Try and limit it to numbers and letters, nothing too fancy. Then log in with your 'abigdeal' username and that new password.

Re: Device password?

abigdeal — Mon, 24 Sep 2012 08:34:00 GMT

Tried that multiple times.

Re: Device password?

Sam — Mon, 24 Sep 2012 10:05:39 GMT

We'll probably need to escalate this a little further, unfortunately. If you could contact us here, we'll be able to help further.

Re: Device password?

PeterRas — Sat, 29 Sep 2012 09:05:35 GMT

Need password for this username 113199386. I am not getting the mail with the pass.

Peter Rasmussen