topic Re: Student offer in Archived content

Student offer

maxclark — Sat, 22 Sep 2012 20:25:29 GMT

Spotify wont accept my NUS extra card number even though it is valid. any ideas?

Re: Student offer

meahtenoha — Sun, 23 Sep 2012 12:34:51 GMT

Hi maxclark - As this is a specific payments query we've forwarded it on to the CS team. A member of the payments team will be in touch shortly.

If you're also experiencing this issue, please get in touch via the contact form.

Re: Student offer

maxclark — Mon, 24 Sep 2012 12:36:42 GMT

so will they get in touch with me? sorry very new to spotify!

Re: Student offer

meahtenoha — Tue, 25 Sep 2012 07:09:26 GMT

Yep, I can see my colleague already sent you a response. Please have a look in your email inbox when you get the chance.

Re: Student offer

Selwynman — Tue, 25 Sep 2012 14:05:28 GMT

Don't hold your breath - I've had no response to this same problem and get the impression Spotify don't care too much about getting new customers.

Re: Student offer

jigsaw251 — Tue, 25 Sep 2012 15:19:48 GMT

Try using a different web browser. I had the "invalid number" message with Chrome, so I tried Internet Explorer instead and got it to work.

Re: Student offer

meahtenoha — Wed, 26 Sep 2012 07:15:11 GMT

Please note, if you received an automated response to your email when you fill in the contact form just reply again. Your message will reach an agent who can help.

@Selwynman - I've been able to locate your case. One of our agents will be in touch with you shortly.