topic Re: Problem to log in in Archived content

Problem to log in

user-removed — Fri, 05 Oct 2012 09:59:50 GMT

I changed my phone from Android to Symbian, or whatever it's called, recently and now trying to use Spotify on Nokia. While I'm trying to log in, with my Facebook account, it says "Username or password incorrect." And that's why? Have I missed something, like, Spotify does not work in Nokia? That wouldn't be suprise.. Anyway, I can normally log in on a computer, no probs. So can you tell me why it doesn't let me log in on a phone?

Re: Problem to log in

neo-x — Fri, 05 Oct 2012 10:10:13 GMT

What kind of Nokia is it? Lumia XXX (XXX being the number).

Spotify should be working on Windows Phone OS and on few others.
Does your credentials work in www.spotify.com and logging in?

Re: Problem to log in

meahtenoha — Fri, 05 Oct 2012 10:11:54 GMT

Hi pettepi - Welcome to the Community!

When you joined Spotify you created your own unique username. Please just sign in with that username + your Spotify password.

If you need to reset that password just click here.