topic Re: unsubscribe! in Archived content

unsubscribe!

richardstami — Tue, 09 Oct 2012 02:19:17 GMT

I CANNOT UNSUBSCRIBE! THE PAGE DISAPPEARS! PLEASE HELP BEFORE IM CHARGED AGAIN!

Re: unsubscribe!

Liam — Tue, 09 Oct 2012 06:33:08 GMT

Hi,

What exactly happens?

Please go to this page and try again: http://www.spotify.com/account/subscription/

Re: unsubscribe!

undergrace — Tue, 09 Oct 2012 14:48:48 GMT

Try this link: https://www.spotify.com/uk/account/subscription/cancel

Re: unsubscribe!

punimitsu — Wed, 18 Dec 2013 10:52:33 GMT

Tried that page many times - also get the 'oops message'....

I subscribed via Virgin Media initially - they say they've unsubscribed me already, but I'm still showing as subscribed!

Re: unsubscribe!

Peter__ — Wed, 18 Dec 2013 10:59:37 GMT

@punimitsu wrote:

Tried that page many times - also get the 'oops message'....

I subscribed via Virgin Media initially - they say they've unsubscribed me already, but I'm still showing as subscribed!

How long ago @punimitsu ?

After a subscription is cancelled, your account will remain on Premium/Unlimited for all of the days you have already paid for, meaning your account could remain on premium/unlimited for up to 30 days after you cancel!

Re: unsubscribe!

punimitsu — Wed, 18 Dec 2013 12:14:55 GMT

I unsubscribed with Virgin Media more than 6 weeks ago.

I waited the 30 days, and have tried to use the Vodafone offer every couple of days since then...

problem is Spotify keeps showing me as subscribed, and won't let me unsubscribe directly on the website.

Guess I'm OK as long as VM aren't charging me 😉