topic Re: NUS Student Discount Query in Archived content

NUS Student Discount Query

JoshP95 — Fri, 12 Oct 2012 22:35:00 GMT

Hey! I just wanted to clarify something about the NUS student discount;

After applying the discount to the account, if I cancel at any point, will this get rid of the discount altogether from then on? or would I be able to reapply the discount at a later period (within the 12 months that the discount applies for)?

Thank you!

(Let me know if you need to know any more. Not sure how clear I've made my question.)

Re: NUS Student Discount Query

Peter__ — Sat, 13 Oct 2012 01:35:46 GMT

Hey!

Welcome to the community 🙂

"If you terminate your subscription to the Premium Service at any time during the Discount Period, you may re-activate the Offer to receive the discount for the remaining months of the Discount Period which you have not yet enjoyed."

The above is a section from the NUS discount terms and conditions, so to answer your question yes you can cancel your premium subscription at any time and then reapply the discount when you subscribe again 🙂

Peter

Re: NUS Student Discount Query

JoshP95 — Sat, 13 Oct 2012 13:31:21 GMT

Thank you for the welcome 🙂

That's brilliant, I'm glad it does work like that!

Cheers, Peter 🙂

Re: NUS Student Discount Query

HellyStargirl — Fri, 19 Jul 2013 18:48:55 GMT

how do I cancel the nus discount?

Iv also cancelled payment.

Re: NUS Student Discount Query

Sam — Fri, 19 Jul 2013 18:50:39 GMT

Don't worry, if you've cancelled your subscription the discount will be cancelled too.

Re: NUS Student Discount Query

HellyStargirl — Fri, 19 Jul 2013 18:53:27 GMT

It hasnt 😞 Cant use it on my other account.

Re: NUS Student Discount Query

Sam — Fri, 19 Jul 2013 19:02:48 GMT

Oh, you want it removed? Just done that for you. If you give it another go now, it should work ok.

Re: NUS Student Discount Query

gwarren-smith — Tue, 10 May 2016 20:51:25 GMT

Hi,

Im trying to sign up for a spotify student account as I'm a student at Liverpool Hope University. It's just a regular student card, and doesnt have nus written on. Spotify says my student number is invalid, but I am a real student...help?!

Re: NUS Student Discount Query

osornios — Tue, 10 May 2016 23:02:30 GMT

@gwarren-smith

You should contact customer support through this link:

https://support.spotify.com/contact-spotify-support/

They'll help you out. They take, at the most, 24 hrs to get back to you.

Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.