topic Re: Lost playlists in Archived content

Lost playlists

STEEV — Sun, 14 Oct 2012 09:55:59 GMT

Hi i've logged into my spotify account this morning to find all of my playlists are gone, however they are still listed on my iphone app! Please help

Re: Lost playlists

Liam — Sun, 14 Oct 2012 09:57:46 GMT

@STEEV wrote:

Hi i've logged into my spotify account this morning to find all of my playlists are gone, however they are still listed on my iphone app! Please help

Ok, this is like the 6th report today.

Spotify must be having issues.

Please could you try logging out, then in again, while I go and post a thread in the escalation forum so a staff member can take a look 🙂

Re: Lost playlists

STEEV — Sun, 14 Oct 2012 10:00:12 GMT

thankyou!

Re: Lost playlists

Liam — Sun, 14 Oct 2012 10:25:47 GMT

@STEEV wrote:

thankyou!

Your welcome 🙂

You may have to wait though - I don't think the staff work Sundays 😞

Re: Lost playlists

STEEV — Sun, 14 Oct 2012 10:42:47 GMT

Alright for some!!!

Re: Lost playlists

Liam — Sun, 14 Oct 2012 12:08:51 GMT

Hi,

A mod just replied to my thread 🙂

It looks like there was a server issue this morning, it has been fixed now.

If you log in then out, your playlists should be back 🙂

Re: Lost playlists

STEEV — Sun, 14 Oct 2012 12:53:21 GMT

Thankyou so much!! they're all back!!!

Re: Lost playlists

christopherbox7 — Fri, 04 Jan 2013 22:12:14 GMT

I logged in a couple days ago to find all my playlists gone! I almost had a nervous breakdown! Was wondering what the solution to this was. Looks like Spotify has to do some ninja magic to get the playlists back? Any help would be appreciated.