topic Re: Search error & problems with connection on Mac in Archived content

Search error & problems with connection on Mac

therechi — Mon, 15 Oct 2012 18:15:59 GMT

Why,

I'm trying to listening music but when the radio starts... Connecting error 802

when I'm searching songs.... Searching error I can only listen the saved playlists, that's really boring

I don't want pay for a service that's not available!!!!

So release a new update to fix this problems!!!

Re: Search error & problems with connection on Mac

orevir — Thu, 22 Nov 2012 13:25:55 GMT

I also have this problem (every day).

Please fix it as soon as possible.

Best,

Re: Search error & problems with connection on Mac

Peter__ — Thu, 22 Nov 2012 13:29:10 GMT

@orevir wrote:

I also have this problem (every day).

Please fix it as soon as possible.

Best,

Hey! Welcome to the community 🙂

Do you receive any error messages or codes?

Peter

Re: Search error & problems with connection on Mac

orevir — Thu, 22 Nov 2012 13:42:16 GMT

Yes.

It says "there is a problem with the connection to spotify. Please try again shortly. (802)"

best,

Re: Search error & problems with connection on Mac

Peter__ — Thu, 22 Nov 2012 13:45:05 GMT

I haven't seen this error since the server issues where resolved on Tuesday.

Have you tried restarting the client? Also do you have any security or firewall software running which might be interfering with Spotify's connections?

Peter

Re: Search error & problems with connection on Mac

orevir — Thu, 22 Nov 2012 13:48:13 GMT

The issue here is that it only happends with one of my lists.

The list is called "the dark side of classical music"

I'm now listening to other list and it works fine.

So I think that firewall issues are not the problem.

Best,