topic Re: Charged for subscription after cancellation. in Archived content

Charged for subscription after cancellation.

agw97 — Tue, 16 Oct 2012 19:20:02 GMT

Hi,

I hope someone can help me fix this.

I cancelled my spotify premium trial well before the 30 days, but it has still charged me for it.

I would like to ask if this can be reversed? I have blocked future payments through PayPal.

Thanks.

Re: Charged for subscription after cancellation.

Peter__ — Tue, 16 Oct 2012 19:25:45 GMT

Hey 🙂

Welcome to the community!

I would suggest you contact the payments team directly using the online contact form. They will need to confirm a few details with you which can't be done here 😉

If you recieve an automated email reply, just reply to that message again with you original message and it will be sent to a member of the team who will be able to help!

Peter

Re: Charged for subscription after cancellation.

agw97 — Tue, 16 Oct 2012 19:26:18 GMT

Thanks for the advice. 🙂