topic Re: DELETED PLAYLIST in Archived content

DELETED PLAYLIST

Anita04 — Mon, 22 Oct 2012 08:03:26 GMT

Please can someone help me recover my playlist titled Neil1, accidently deleted on Saturday 20th October - had nearly 2000 tracks on it!

Thanx, NeilH07

Re: DELETED PLAYLIST

Richard — Mon, 22 Oct 2012 08:15:57 GMT

Done!

Re: DELETED PLAYLIST

Anita04 — Mon, 22 Oct 2012 09:46:19 GMT

thanx sooooo much Richard; you're a star!

Neil

Re: DELETED PLAYLIST

xami — Mon, 22 Oct 2012 12:14:15 GMT

HI, just gonna borrow your thread a little bit NeilH07 🙂

I just deleted all my playlists on my iPhone without knowing it would also delete my playlists on all my other devices.

I can't remeber the names of the playlists, but hopefully some admin or moderater can help me anyway?

Regards // xami

Re: DELETED PLAYLIST

Anita04 — Mon, 22 Oct 2012 13:36:52 GMT

can you send me the full link for this incase it happens again please?

Re: DELETED PLAYLIST

Sam — Mon, 22 Oct 2012 14:01:39 GMT

Xami - Just added them all back for you. Can you see them?

NeilH07 - There you go... http://open.spotify.com/user/neilh07/playlist/32Vsk8zWp8gDZSrQ4ZjNRM

Re: DELETED PLAYLIST

xami — Mon, 22 Oct 2012 14:06:45 GMT

Yeah! Thank you! 🙂

Gonna save all them http links on my computer from now on, so this never happends again 🙂

Thank you again!

Re: DELETED PLAYLIST

Anita04 — Mon, 22 Oct 2012 16:38:19 GMT

many thanks, really appreciate your help!

Re: DELETED PLAYLIST

JuiceTiger10 — Sat, 03 Nov 2012 16:14:26 GMT

Help! I just deleted the wrong playlist. I have a spotify on another computer. can I restore from that? Playlist was called Champ. Thanks for any help you can give.

Re: DELETED PLAYLIST

JuiceTiger10 — Sat, 03 Nov 2012 16:28:20 GMT

Restored! I think this will work for anyone with spotify on more than one computer.

Here's how I did it:

on my other computer, without Spotify running, I disabled the internet connection.

started spotify

found playlist that had been deleted on the other computer, right clicked copy HTTP link.

pasted link into browser tab (no internet connection, so it won't load)

restore internet connection

reload browser tab, click on link to open playlist in spotify

all good.

Re: DELETED PLAYLIST

Jude — Sat, 03 Nov 2012 17:01:39 GMT

That's really good advice for anyone who has spotify regularly running on more than one computer. Your playlists are stored on all the devices that you have logged into. When you delete a playlist on one device that change will almost immediately update to the playlist server at Spotify, but the change won't update to other devices until you are online in Spotify wit them. So, get to your other device..

1. Make sure that the device is not connected to the internet

2. Open up Spotify

3. Copy the playlist URL, or drag the playlist title to your desktop to create a bookmark icon

4. Connect to the internet, and wait for the playlist to disappear, as the deletion update reaches that device

5. Paste the URL into the search box, or open up the bookmark

6. Subscribe (Yes - to your own playlist)

This is a bit harder if the second device is a mobile. In that case, go into Airplane mode in the device before opening the Spotify app. In this case, you can use the facility to Copy Playlist Link that you'll find in Share Playlist. Once your playlist link is copied, you can go online in your mobile and ..er.. email it to yourself.

Re: DELETED PLAYLIST

kamilio — Sat, 03 Nov 2012 17:22:44 GMT

Hi Jude I really need suport as fast as possible. My computer got stolen and now I wonder if you can trace the IP where spotify was last used and online..

Thank you very much

Re: DELETED PLAYLIST

Peter__ — Sat, 03 Nov 2012 17:27:08 GMT

@kamilio wrote:

Hi Jude I really need suport as fast as possible. My computer got stolen and now I wonder if you can trace the IP where spotify was last used and online..

Thank you very much

Hey there! Welcome to the community 🙂

Spotify can not give out that information to you for data protection reasons.

If you would like this information passed to the police, they would need to make a formal enquiry for it.

Peter

Re: DELETED PLAYLIST

kamilio — Sat, 03 Nov 2012 17:32:57 GMT

What number should I tell the police to call? I can't find any numbers online on the page.

Re: DELETED PLAYLIST

Peter__ — Sat, 03 Nov 2012 17:39:15 GMT

Hey again 🙂

The list of addresses that they could write to are on this page.

You can also use the online contact form to ask the customer services team how you would go about requesting this information.

Peter

Ok Could you at least see if it was a iPhone or a compu...

kamilio — Sat, 03 Nov 2012 17:41:40 GMT

Could you at least see if it was a iPhone or a computer that was used the last time it was active?

Thanks

Re: Ok Could you at least see if it was a iPhone or a compu...

Peter__ — Sat, 03 Nov 2012 17:46:13 GMT

I don't work for Spotify so I can't do that for you.

You again would need to use the contact form I linked to above to ask the customer services team if they can give you that information 😉

Peter

Re: DELETED PLAYLIST

SiljeMK — Fri, 02 Jan 2015 18:26:55 GMT

Hi. All of my playlists are gone. deletet 😞 i want them back. PLease help me

Re: DELETED PLAYLIST

Jordi — Fri, 02 Jan 2015 18:30:49 GMT

Hi @SiljeMK welcome!

You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter.

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.