topic Re: Can not delete paypal payment method in Archived content

Can not delete paypal payment method

joecabezas — Tue, 23 Oct 2012 17:25:08 GMT

Hello!

i want to update my paypal payment method, so i want to remove the actual one.

In this page

https://www.spotify.com/es/account/subscription/

I choose to delete payment method, but in the mext page it says that my payment method is paypal

what can i do?

Re: Can not delete paypal payment method

Liam — Tue, 23 Oct 2012 17:26:49 GMT

Hi, please could you link a new payment account (pp), then you can delete the old one. If that doesn't work, use this link to contact Spotify: Support Form

Re: Can not delete paypal payment method

volkstuin — Fri, 01 Feb 2013 21:43:57 GMT

Just cancel your recurring payment in paypal in your paypal profile https://www.paypal.com/cgi-bin/customerprofileweb?cmd=_manage-paylist

It's a pity that Spotify is not very transparent about how to cancel a subscription/payment method

Re: Can not delete paypal payment method

Sam — Mon, 04 Feb 2013 09:56:51 GMT

You'll be able to do it from you subscription page.

Re: Can not delete paypal payment method

CodeSplash — Wed, 20 Feb 2013 10:30:40 GMT

Hi
I tried what you said, but for some reason, It won't change to "Remove payment method"... it's still charging me 99NOK a month.
Im using VISA and not paypal tho... does that have anything to do with it?

thanks

Re: Can not delete paypal payment method

David — Wed, 20 Feb 2013 10:41:57 GMT

You would only be able to remove your payment method after your subscription is canceled, which is what it sounds like what you want to do in the first place. Pop over this way.