topic Re: Password in Archived content

Password

Jed_c — Wed, 22 Feb 2012 17:43:19 GMT

I've changed my email account, few months ago now. I've forgot my Spotify password. So, how do I change me password, the password reset page wants to send the new password to my old email address which I was deleted months ago.

Re: Password

David — Wed, 22 Feb 2012 18:25:38 GMT

A little bit of a pickle there. I'll send you an email - We'll need to confirm some details in order to try and get this sorted!

Re: Password

Jed_c — Fri, 24 Feb 2012 17:48:14 GMT

If you send an email it's going to go to my old account which is no longer available to me. I deleted it a few months back.

Re: Password

waltervanoverbe — Sat, 06 Oct 2012 10:25:36 GMT

Same problem here. All Wanadoo e-mail addresses have been changed into Online. I forgot my Spotify pass word. Without the pass word you can't change the e-mail address. The instructions for a new pass word are sent to my old e-mail address.

Can somebody help me out?

Re: Password

waltervanoverbe — Tue, 09 Oct 2012 19:54:41 GMT

I am quite surprised that even though I am a Spotify Premium user Spotify does not react to my message of Saturday. If I cannot change my e-mail address and pass word, I cannot log on to Spotify using my Spotify account (only Facebook) as a result of which I cannot hook up to my Sonos equipment. It is impossible to hook on to Sonos through my Facebook account.

I have received an automatic reply from Spotify (Case #: 00304250), but no news since then.

Very unsarisfactory.