topic Re: please help :S in Archived content

please help :S

aalb3rtos — Wed, 24 Oct 2012 17:52:18 GMT

hi,

I have spotify premium from 2 days ago, and I normally use it in my phone, but now I go to mi PC and when I want to download an album, I have to pay, but in my phone I don´t have to pay. why is it?

sorry if something it´s wrong write, but I´m spanish :S

Re: please help :S

meahtenoha — Wed, 24 Oct 2012 17:56:21 GMT

Hi aalb3rtos - Welcome to the Community.

The downloads service and the Unlimited/ Premium subscriptions are completely separate. I've made a post with more information right here:

http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Does-my-subscription-include-downloads/m-p/55/highlight/true#M1

Let us know if there's anything else we can help you with 🙂

Re: please help :S

aalb3rtos — Wed, 24 Oct 2012 18:02:05 GMT

I read it, but I have to pay all the music to hear offline? so, I mean, if I want to hear a song without internet, I have to pay this song?

Re: please help :S

meahtenoha — Thu, 25 Oct 2012 15:58:47 GMT

Hey aalb3rtos - All you need to do is sync those tracks in an offline playlist. You can then listen without an internet connection.

We've got step-by-step instructions right here on our FAQ:

http://www.spotify.com/help/faq/mobile/#sync-your-device-with-spotify