topic Re: Gift card in Archived content

Re: "We are currently not able to redeem this code" issue

jackmac — Mon, 05 Nov 2012 09:25:07 GMT

Hello has this problem started again.

We have just purchased a prepaid card and are getting the 'oops something seems to have gone wrong' message

Goodman — Mon, 05 Nov 2012 09:42:27 GMT

Let's start this topic afresh, so we can let the old one die in peace, so to speak.

ikampen — Mon, 05 Nov 2012 10:11:44 GMT

I bought a gift card today.

When I try to redeem it, the next line follows; : oeps, er gaat is mis, .... (oops, something is going wrong)

This is the first time I bought a gift card. I'm hoped to take music with me during my travel.....

Afraid I'm leaving without music..... And irritated, throw away 10 euros.....

ikampen — Mon, 05 Nov 2012 10:21:18 GMT

Today i bought (for the first time) a gift card (10 euro)

I tried to redeem, it doesn't work, it says 'oeps er is iets fout gegaan.... (Oops, something is going wrong)

I would love to go traveling whit music from Spotify......

I hope i can go whit music........... I'm afraid i have to leave without music...... and whit frustration.....

tamilo — Mon, 05 Nov 2012 10:27:24 GMT

I have the same problem!!

cilla_91 — Mon, 05 Nov 2012 10:28:08 GMT

I have the same problem. 😞

jackmac — Mon, 05 Nov 2012 10:28:52 GMT

i posted same thing about an hour ago. same thing has happened to us this morning

Goodman — Mon, 05 Nov 2012 10:32:09 GMT

I've merged your two threads and I'm asking aound to see what the issue might be.

Goodman — Mon, 05 Nov 2012 10:38:03 GMT

Would you mind sending me your codes in a Private Message?

Goodman — Tue, 06 Nov 2012 07:49:57 GMT

I'm told that this is fixed now. If your code still isn't working please reply with the error you get and send me the code in a Private Message.