topic Re: account reset in Archived content

account reset

jdamman — Sat, 10 Nov 2012 09:23:24 GMT

can you reset my acciount i have a folder i can't delete.

Re: account reset

Peter__ — Sat, 10 Nov 2012 11:59:10 GMT

Hey! Welcome to the community 🙂

I have escalated this topic to the forum staff for you. Someone will hopefully be able to look into this 😉

Peter

Re: account reset

jdamman — Sat, 10 Nov 2012 13:48:29 GMT

Thanks,

Hope it helps.

A real solution would be better. I read a lot of people having this problem.

Re: account reset

Richard — Mon, 12 Nov 2012 18:39:03 GMT

Hey jdamman, sorry for not getting onto this sooner.

I've tried manually removing the playlist I could see on your account. Is that better now?

Re: account reset

jdamman — Mon, 12 Nov 2012 21:30:05 GMT

Thanx

Re: account reset

DK21 — Wed, 19 Dec 2012 03:04:43 GMT

Same problem here. I have a folder on my iPhone called "New Music" that is not on my desktop. It has numerous folders nested inside of it and whenever i try to delete the folder Spotify quits. Please reset my account and delete thi folder. Thank you.

Re: account reset

Richard — Tue, 01 Jan 2013 13:57:09 GMT

@DK21 wrote:
Same problem here. I have a folder on my iPhone called "New Music" that is not on my desktop. It has numerous folders nested inside of it and whenever i try to delete the folder Spotify quits. Please reset my account and delete thi folder. Thank you.

I've only just seen this, sorry. Still having the same problem?