https://community.spotify.com/t5/Archived-content/Cannot-access-Premium-account/m-p/196064#M34476 <P>Hey <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>You might be able to merge your two accounts yourself by following the instructions in&nbsp;<A href="https://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Please-read-Missing-playlists-Premium-disappeared/td-p/61" target="_self">this post.</A></P> <P>&nbsp;</P> <P>If not, no worries. Just drop the team a message using the&nbsp;<A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_self">online contact form</A> and someone will be happy to look into this for you.</P> <P>&nbsp;</P> <P>Peter</P> Mon, 12 Nov 2012 16:30:58 GMT Peter__ 2012-11-12T16:30:58Z https://community.spotify.com/t5/Archived-content/Cannot-access-Premium-account/m-p/195848#M34475 <P class="lia-message-dates lia-message-post-date lia-component-post-date-last-edited"><SPAN class="DateTime lia-message-posted-on lia-component-common-widget-date">&nbsp;</SPAN></P> <DIV id="messagebodydisplay_4" class="lia-message-body lia-component-body"> <DIV class="lia-message-body-content"> <P>I thought I upgraded from my current account but may in fact have created a new account which I now cannot access - any solutions? I received a confirmation email with a reference number but when I logged in it was the same free account I had before. I suspected that I had signed up to the Premium on a new account inadvertantly so tried changing the email address on my account to see if the two could be separated - when I request a password for previous email address however i am told that no account is attached to email, yet when I try to change my address back I am told that an account is already associated with that address...?</P> </DIV> </DIV> Mon, 12 Nov 2012 11:00:31 GMT https://community.spotify.com/t5/Archived-content/Cannot-access-Premium-account/m-p/195848#M34475 joewalshsk 2012-11-12T11:00:31Z https://community.spotify.com/t5/Archived-content/Cannot-access-Premium-account/m-p/196064#M34476 <P>Hey <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>You might be able to merge your two accounts yourself by following the instructions in&nbsp;<A href="https://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Please-read-Missing-playlists-Premium-disappeared/td-p/61" target="_self">this post.</A></P> <P>&nbsp;</P> <P>If not, no worries. Just drop the team a message using the&nbsp;<A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_self">online contact form</A> and someone will be happy to look into this for you.</P> <P>&nbsp;</P> <P>Peter</P> Mon, 12 Nov 2012 16:30:58 GMT https://community.spotify.com/t5/Archived-content/Cannot-access-Premium-account/m-p/196064#M34476 Peter__ 2012-11-12T16:30:58Z