Problem with Spotify Premium

chrismrpc — Tue, 13 Nov 2012 14:20:49 GMT

Hello

I've got a problem with my Spotify Account.

I orderes a Premium Account April 2012 and canceled it September 2012.

At my account settings I am listed as a spotify premium user, but I am NOT, I canceled the payment and the account.

Now I want to use premium again but I can't choose this option because I am still listed as premium user.

What can I do ?! 😄

Chris

Re: Problem with Spotify Premium

Peter__ — Tue, 13 Nov 2012 17:45:55 GMT

Hey! Welcome to the community 🙂

Very honest of you to post this, most people would just continue to use premium!

I would suggest you drop the payments team a message using the online contact form and they will be able to investigate this for you.

Peter