topic Re: subscriptions in Archived content

subscriptions

klofgren12 — Mon, 19 Nov 2012 18:51:42 GMT

i have cancelled my subscription 3 times and am still getting charged for the premium package i used the free trial and now i want out i cant afford it and ihave tried 3 different times and am still getting charged!!!! help me!!!

Re: subscriptions

Peter__ — Mon, 19 Nov 2012 18:53:29 GMT

Hey! Welcome to the community 🙂

You will need to get in touch with the payments team to get this sorted out. You can do so using the online contact form, they will be happy to assist you 😉

Peter

Re: subscriptions

Liam — Mon, 19 Nov 2012 18:58:20 GMT

@klofgren12 wrote:

i have cancelled my subscription 3 times and am still getting charged for the premium package i used the free trial and now i want out i cant afford it and ihave tried 3 different times and am still getting charged!!!! help me!!!

Hey there, please use this Support Form to contact the payments team - they will be able to cancel your subscription for you,

sorry for any inconvienience,

Liam