topic Re: Announcement - Service Outage - 20/11/2012 in Archived content

Announcement - Service Outage - 20/11/2012

Sam — Tue, 20 Nov 2012 13:35:14 GMT

Hi guys,

We've been experiencing a few service issues at the moment which may include, but are not limited to, login or streaming errors.

We're looking into it at the moment. We'll keep you updated.

Re: Announcement - Service Outage - 20/11/2012

DGASZ — Tue, 20 Nov 2012 14:36:17 GMT

First

Re: Announcement - Service Outage - 20/11/2012

Chrispycrutch — Tue, 20 Nov 2012 14:35:05 GMT

Had a problem on my iphone for a few days now, the App just states 'Connecting' all the time :(.

Re: Announcement - Service Outage - 20/11/2012

DGASZ — Tue, 20 Nov 2012 14:37:14 GMT

I sense a server has been rebooted ❤️

Re: Announcement - Service Outage - 20/11/2012

Sam — Tue, 20 Nov 2012 15:46:52 GMT

Hi guys,

It looks like it's all been fixed. If you're still having trouble, please post below.

Re: Announcement - Service Outage - 20/11/2012

Mario85 — Tue, 20 Nov 2012 16:01:17 GMT

Still not able to log-in (error 117) after having re-installed spotify as was suggested!

Any help would be much appreciated!

Re: Announcement - Service Outage - 20/11/2012

racicop — Tue, 20 Nov 2012 16:04:04 GMT

I was still having trouble a minute ago, try closing Spotify and opening again.

Re: Announcement - Service Outage - 20/11/2012

GnistreDesign — Tue, 20 Nov 2012 16:23:34 GMT

Great! Everything seems to be working again here in Norway!

Cheers!

Re: Announcement - Service Outage - 20/11/2012

iHustleMusic — Tue, 20 Nov 2012 16:29:04 GMT

Is this why the Rihanna album isn't up yet?

Re: Announcement - Service Outage - 20/11/2012

Candiyams520 — Tue, 20 Nov 2012 16:29:23 GMT

I am still having issues logging in. Receiving error code 412.

Re: Announcement - Service Outage - 20/11/2012

Sam — Tue, 20 Nov 2012 16:35:26 GMT

iHustleMusic - No, afraid not.

Candiyams520 - Hmm ok, it can take a short while for the full service to get back to everyone. If you could try restarting the programme, this may speed up the process.

If you're still having trouble, check out the troubleshooting steps here.

Re: Announcement - Service Outage - 20/11/2012

Candiyams520 — Tue, 20 Nov 2012 16:52:15 GMT

Hello still receiving Error 412 and I followed the troubleshooting steps.

Re: Announcement - Service Outage - 20/11/2012

Sam — Tue, 20 Nov 2012 16:58:31 GMT

Candiyams520 - Sounds like it could be something different. Could you contact Customer Support here, who'll then be able to look into this in more detail.

Re: Announcement - Service Outage - 20/11/2012

buckyballs84 — Wed, 21 Nov 2012 01:14:19 GMT

I have not been able to sign into my permium account. My account in distress is Buckyballs84

Re: Announcement - Service Outage - 20/11/2012

garrkell — Wed, 21 Nov 2012 01:15:52 GMT

social bar not updating. tried al the "fixes" 😞

Re: Announcement - Service Outage - 20/11/2012

Sweetpea — Wed, 21 Nov 2012 06:47:15 GMT

No more problems, could listen to my music without hitches last night.

Re: Announcement - Service Outage - 20/11/2012

Ophy — Wed, 21 Nov 2012 10:29:19 GMT

Why we still do not have access to the latest album rihanna?
Unapologetic??

thx

Re: Announcement - Service Outage - 20/11/2012

Sam — Wed, 21 Nov 2012 16:51:39 GMT

Hi guys,

As this issue has been fixed, I'm going to lock this for now.

If you do continue to have trouble, just create a new thread.