topic Removing Premium now in Archived content

Removing Premium now

ttimpe — Tue, 04 Dec 2012 07:11:15 GMT

Hey guys,

I'd like to have Spotify Premium removed from my account now so that I can connect it with Deutsche Telekom, ehich, starting today, offers a Spotify Premium subscription via my iPhone data plan and won't count that data usage against my cap.

I have already cancelld the subscription, but I'd like to get it removed from my Spotify account as soon as possible. Normally I now would have to wait until 21.12.2012 (lol).

Thanks in advance

Tobias Timpe

Re: Removing Premium now

meahtenoha — Tue, 04 Dec 2012 09:20:45 GMT

Hi Tobias - We can certainly do this for you. However, all queries to do with payments/ subscriptions need to go via the contact form.

From there our payments team can lend you a hand.

Re: Removing Premium now

ttimpe — Tue, 04 Dec 2012 09:22:39 GMT

thanks, just sent message to the support.

Re: Removing Premium now

temo — Fri, 27 Jun 2014 08:47:20 GMT

i want deactivate my spotify account ..... because i can't pay 10 euro per month 😞 😞

thanks

Re: Removing Premium now

Joe — Fri, 27 Jun 2014 10:48:28 GMT

Hey @temo You can cancel your subscription at any time. Here’s how:

Head to https://www.spotify.com/account/subscription/
Under Cancel your subscription, click View your options.
Select a reason (select Other reasons if you're canceling for a promotion). Click CONTINUE.
Click CANCEL MY SUBSCRIPTION.
Enter your password in the password field. Click CANCEL SPOTIFY PREMIUM (or UNLIMITED) SUBSCRIPTION.

Your Subscription page will now show the date your subscription will expire. At this point your Spotify account will return to the Free ad-based service until you decide to subscribe again. You’ll still have access to your playlists.

Re: Removing Premium now

ander13 — Fri, 27 Jun 2014 10:52:41 GMT

I don't nave the 'cancel tour subscription' link in my account/subscription page

Re: Removing Premium now

Joe — Fri, 27 Jun 2014 10:59:17 GMT

I replied to your other post @ander13 .