topic Re: Removing devices in Archived content

Removing devices

TJBshp — Tue, 04 Dec 2012 22:30:28 GMT

I jsut broke up with my girlfriend and I think she's using my spotify I was hoping to just delete my devices from my account and re-signin to the ones I actually am using, not sure how to go about doing that.

Re: Removing devices

Marco — Tue, 04 Dec 2012 22:36:58 GMT

Hey there!

You can reset your devices at this thread.

However if you say she might use your Spotify, do you mean your account? Because then it might be better to get a new password instead.

P.S. Sorry to hear.

Re: Removing devices

TJBshp — Tue, 04 Dec 2012 23:04:17 GMT

Hey thanks! I did reset my password but aparently amdroid devices dont register that.

Re: Removing devices

Peter__ — Thu, 06 Dec 2012 11:18:50 GMT

@TJBshp wrote:
Hey thanks! I did reset my password but aparently amdroid devices dont register that.

It is because the log in details will be cached on the android device.

If you have changed your password, post on the topic Premify linked to above and the staff will be able to close all your active Spotify sessions for you. Once that is done she won't be able to log in again.

Peter

Re: Removing devices

Faigy — Sat, 04 May 2013 20:35:10 GMT

I need to remove an Ipod Touch device from my Spotify but keep my Ipad device how do I do this????

Re: Removing devices

Peter__ — Sat, 04 May 2013 23:44:27 GMT

@Faigy wrote:
I need to remove an Ipod Touch device from my Spotify but keep my Ipad device how do I do this????

Hey 🙂

There is no way to remove a single device from your offline devices. If you mark offline playlists on any devices you want them on (max 3) then the system should remove any you don't use (in a circular fashion, so adding a 4th device will remove whichever was added first). If you would like all of your devices wiped clean, just post on this topic.

Peter

Re: Removing devices

conamana — Fri, 19 Jul 2013 18:06:58 GMT

Hi there. I have a new phone now and so would like all my devices to be removed if possible? Pleassssseee 🙂

Re: Removing devices

Sam — Fri, 19 Jul 2013 18:31:08 GMT

conamana - Just done that for you.

Re: Removing devices

joseavelar91 — Thu, 29 Aug 2013 00:52:18 GMT

I just soild two of my phones that had spotify installed on and now I can't use it on my two new devices because I have reached my limit.

Re: Removing devices

Peter__ — Thu, 29 Aug 2013 16:10:31 GMT

@joseavelar91 wrote:

I just soild two of my phones that had spotify installed on and now I can't use it on my two new devices because I have reached my limit.

Hey @joseavelar91 🙂

If you would like to request your offline devices be reset, just drop a post on the official request topic and a member of the Spotify team will be able to do that for you.

I'm going to lock this topic just so we can keep all of the requests in one place, so if you need an offline device reset go to the link above 🙂

Peter