Payment Failure

Laurarhodes5233 — Wed, 12 Dec 2012 18:42:13 GMT

Hi:

My name is Laura Rhodes a Premium Customer of Spotify , email: laura*****@yahoo.com.

I recently received a message that you could not withdraw payment for my subscription from my account.

Let me explain why: I bank account was recently compromised and the bank has put a lock on my account until Jan 3, 2012. At that time I will have to get an entire new account established and I will be sure to supply you with all the new information required to withdraw payment for my subscription.

I am very sorry for this inconvenience.But please bear with me...Spotify has become a major part of my music experience and I would hate to lose my subscription with you.

If you need any further information from me, please feel free to call me at ***-***-****.

Thank you in advance for your cooperation concerning this matter.

Laura Rhodes

[Snip- mod edit - email/ phone]

Re: Payment Failure

meahtenoha — Wed, 12 Dec 2012 18:52:05 GMT

Hi Laura - Thanks for your message. We can provide you with some more info about your subscription. However, it's best if iwe discuss it over email rather than on the forum (you want to avoid sharing private info on public threads).

Just send us an email via the contact form.

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Payment Failure

Re: Payment Failure