topic Re: Why is it not possible to purchase a one year premium subscription? in Archived content

Why is it not possible to purchase a one year premium subscription?

WhySpotify — Sun, 16 Dec 2012 17:38:33 GMT

Hi,

My last one year premium subscription expired. I had locked my Visa card so Spotify could not renew my subscription them self. That was according to my plan.

Now I like to purchase a new one year subscription. That is not possible.

Why?

Re: Why is it not possible to purchase a one year premium subscription?

David — Sun, 16 Dec 2012 17:47:22 GMT

I've taken a look at your account and it seems that you have managed a payment for a month. You can change this to a yearly payment from your subscription page.

Otherwise, you could purchase e-cards.

Re: Why is it not possible to purchase a one year premium subscription?

WhySpotify — Tue, 18 Dec 2012 20:14:58 GMT

I did not want to purchase a "one month subscription", I wanted to purchase a "one year subscription".

My question was why this was not possible when I wasn't a subscriber. Can you answer that, please?

I have changed my payment interval to 12 months. Me and my credit card will not be available when my one month subscription expires. Can we make the purchase another day? This Friday?

Re: Why is it not possible to purchase a one year premium subscription?

David — Tue, 18 Dec 2012 20:40:38 GMT

Sadly you could only change to a yearly subscription, rather than purchase it upfront. E-Cards might be the best option for you.

It seems that we may need to cancel this payment for you, as we are unable to change the date. To do so, please get in touch with our customer service department right here.