topic unauthorized debiting!!!!!!! in Archived content

unauthorized debiting!!!!!!!

Fgeyer — Wed, 19 Dec 2012 08:50:57 GMT

Hello,

first they'll have to excuse my bad english.
Yesterday I wanted to try this 30 day premium, it has surprised me, I must specify the account data for a trial period,
I thought maybe my account belasstet first in 30 days.
Already this morning, my account was debited the full 9.99 euros. That's not legal! Clarify that they or I will take legal action! That is cheating.
mfg. frank

Re: unauthorized debiting!!!!!!!

meahtenoha — Wed, 19 Dec 2012 09:00:11 GMT

Hi Fgeyer - As this is a payments query it will need to go through the contact form.

From there our payments team can confirm some details and help get this sorted.

Re: unauthorized debiting!!!!!!!

Fgeyer — Wed, 19 Dec 2012 09:06:22 GMT

I have do it so.

But this is not legal ..............

Re: unauthorized debiting!!!!!!!

Sam — Wed, 19 Dec 2012 14:42:55 GMT

Fgeyer - Your email has come through, don't worry. Our payments team will get back to you as soon as possible.