topic Re: Ecard in Archived content

Ecard

Nancyhamilton — Thu, 27 Dec 2012 16:04:40 GMT

I purchased an e card but the intended recipient did not receive it. I don't know how to check the purchase to see if I entered everything correctly.please help.

Re: Ecard

Peter__ — Thu, 27 Dec 2012 19:16:18 GMT

Hey! Welcome to the community 🙂

The payments team are the best people to look into this for you. You can send them a message using the online contact form and someone will get back to you.

Peter

Re: Ecard

Nancyhamilton — Thu, 27 Dec 2012 19:19:58 GMT

I will try that again, although I did once and received a generic reply

Re: Ecard

Peter__ — Thu, 27 Dec 2012 19:41:03 GMT

If you get an automated email, just reply directly to that email and your case will be picked up by one of the customer services agents.

Peter

Re: Ecard

Nancyhamilton — Thu, 27 Dec 2012 20:46:56 GMT

How do I find the payments team?

Re: Ecard

Peter__ — Thu, 27 Dec 2012 20:49:58 GMT

See my post above 😉

Peter