https://community.spotify.com/t5/Archived-content/Premium-mobile/m-p/236212#M38342 My spotify on my phone isn't working either. I brought premium a while back and it was working fine but now it's not working at all. Could you help? Wed, 02 Jan 2013 13:16:25 GMT Mikaela-lor 2013-01-02T13:16:25Z https://community.spotify.com/t5/Archived-content/Premium-mobile/m-p/236212#M38342 My spotify on my phone isn't working either. I brought premium a while back and it was working fine but now it's not working at all. Could you help? Wed, 02 Jan 2013 13:16:25 GMT https://community.spotify.com/t5/Archived-content/Premium-mobile/m-p/236212#M38342 Mikaela-lor 2013-01-02T13:16:25Z https://community.spotify.com/t5/Archived-content/Premium-mobile/m-p/236402#M38343 <P>Hey! Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> <P>&nbsp;</P> <P>First thnig I would double check is that your account is still on premium, you can do this from your&nbsp;<A href="http://www.spotify.com/account/overview/" target="_self">online overview. </A></P> <P>If it is, and your mobile device is not recognising it, try logging out, restarting your device and then logging in again. A&nbsp;<A href="http://www.spotify.com/help/faq/tech/clean-reinstallation-of-spotify/" target="_self">clean reinstallation</A>&nbsp;of the application might also help.&nbsp;</P> <P>&nbsp;</P> <P>If you are still having issues, or you can't get access to your premium account, get in touch with the customer services team using the&nbsp;<A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_self">online contact form.</A></P> <P>&nbsp;</P> <P>Peter</P> Wed, 02 Jan 2013 17:09:26 GMT https://community.spotify.com/t5/Archived-content/Premium-mobile/m-p/236402#M38343 Peter__ 2013-01-02T17:09:26Z