topic Help! in Archived content

Help!

Hidatsu — Sun, 06 Jan 2013 01:02:40 GMT

I had the 1 month free trial, that wasn't up until the last week of this month, and two days ago I downloaded the free app on my ipod. Through the app, I was offered a FREE month subscription for the premium spotify. Today my ipod wont let me update any of my apps because I have an outstanding charge. I looked, and the spotify went ahead and charged me for a month subscription. And when I went to the site to get some sort of customer service, theres nothing to be found!! I never wanted to pay for spotify, and I want my money back, since I never authorized the payment for a subscription.

Can ANYONE help me????

Re: Help!

Marco — Sun, 06 Jan 2013 01:17:29 GMT

Heya!

The customer service you were looking for is here.

Just explain what's going on and they will get back to you and help you to get a refund.

If you get an automated answer, just reply directly to it.

Re: Help!

Hidatsu — Sun, 06 Jan 2013 02:49:37 GMT

Thanks. I just filled out the ticket. I guess we'll see what happens.