topic Re: Cancel Subscription fail in Archived content

Cancel Subscription fail

michahb64 — Mon, 07 Jan 2013 16:27:41 GMT

Hi,

when I try to cancel my subscription, I see only:

Cancel subscription

We’re sorry to see you go. Remember, you can come back to us at anytime, just sign back into your account with the same Username and Password and click ‘Renew your subscription’.

In order to complete the product cancellation, you need first to cancel your

and then nothing.

How can I complete the product cancellation?

Re: Cancel Subscription fail

Richard — Mon, 07 Jan 2013 16:34:13 GMT

That's very strange. Which browser are you using at the moment?

Re: Cancel Subscription fail

michahb64 — Mon, 07 Jan 2013 16:35:30 GMT

I use google chrome

Re: Cancel Subscription fail

Richard — Tue, 08 Jan 2013 13:34:41 GMT

And is it any different in other browsers?