topic Re: after trial in Archived content

after trial

singalot79 — Tue, 08 Jan 2013 12:15:03 GMT

Do we have to forget the music wee were listening to before uninstall programme and start again??

Re: after trial

singalot79 — Tue, 08 Jan 2013 12:20:11 GMT

Mmmmm

Re: after trial

Peter__ — Tue, 08 Jan 2013 17:09:15 GMT

Hey! Welcome to the community 🙂

If you are talking about your music/playlists after a free premium trial, you don't need to worry. You account will be automatically downgraded to Spotify free after your trial ends (48 hour) or you cancel your subscription (30 day trial, cancellation is required if you don't want to pay for premium) and your playlists will still be saved in your account no matter what your subscription status is.

Peter

Re: after trial

rjclegg — Tue, 08 Jan 2013 22:20:53 GMT

Just about to reach the end of the months Premium trial but want to return to Spotify Free.I've tried withdrawing my payment method as suggested but the change is not reflected when I go back into the my account sction. As my subscription date is the 10th Jan I'm concerned that I'm going to be charged for a further months subsciption for the Premium service which I don't want.

Am I missing something?

Re: after trial

Sam — Wed, 09 Jan 2013 07:24:15 GMT

Rjclegg - Your trial isn't cancelled yet, so I'd suggest cancelling it today if you don't want to be charged. Make sure you complete the cancellation procedure, inputting your login details at the end of the cancellation. Some people forget this bit.