topic Re: New subscriber in Archived content

New subscriber

Ixcali24 — Thu, 10 Jan 2013 23:03:58 GMT

Hi I just subscribed for a 30 day free trial on 01/1013 but when I check my account it says it gonna charge me unless I cancel my account in two days... And I don't know why... It's supposed to say in 30 days.. Please help!.. Thanks!

Re: New subscriber

meahtenoha — Fri, 11 Jan 2013 09:21:15 GMT

Hi lxcali24 - Glad to have you on the Community!

What's happened here is you registered for the 48 hour trial and then the 30 day trial immediately after. Your 48 trial will end on 12 January, after that the trial will kick in.

If you have any trouble with that tomorrow please let us know.

Re: New subscriber

Ixcali24 — Fri, 11 Jan 2013 14:29:30 GMT

Ok... I hope that's what happened!... So question... will they email me after my 48hr. trial is over?.. to let me know that my 30 day free trial is taking effect and when it will expire?... also,.Will I receive an email when I'm charged the first month?.. Or do I have to check with my credit card company?...

Re: New subscriber

Ixcali24 — Fri, 11 Jan 2013 14:31:16 GMT

And thank you Meredith for welcoming me to the community!.. And replying to my post!!!

Re: New subscriber

Peter__ — Fri, 11 Jan 2013 17:11:57 GMT

Hey! 🙂

As far as I am aware you won't get an email when you are billed however you can easily check your next payment date and view your previous receipts from your online overview.

Peter