topic Changing account information problem help please in Archived content

Changing account information problem help please

xlacedinlovex — Sun, 13 Jan 2013 18:35:28 GMT

I recently deactivated my email account and are switching everything to my newer email, but I frogot my spotify password due to only using facebook to login. Unfortunately, to change my account information my spotify password is required and in order to get it reset, it emails my current email, but that email is no longer in use. I thought maybe I could use facebook to change it, but it didn't work. What do I do?

Re: Changing account information problem help please

Peter__ — Sun, 13 Jan 2013 20:17:24 GMT

Hey! Welcome to the community 🙂

I would suggest you drop the customer services team an email using the online contact form and they will be able to assist you in recovering your account after verifying a few private details.

Peter