topic Re: Annual Subscription, is it possible? in Archived content

Subscription length

bigcomposer — Wed, 16 Jan 2013 19:53:29 GMT

Is it possible to pay for an entire year in advance instead of each month?

Re: Subscription length

Peter__ — Wed, 16 Jan 2013 19:59:10 GMT

Hey! Welcome to the community 🙂

That is very possible!

Have a read at this FAQ.

Peter

Re: Subscription length

bigcomposer — Wed, 16 Jan 2013 21:15:01 GMT

Thanks for your response. I may just be dense here and missing something obvious, but when I go to the subscriptions page, I don't have an option to change the subscription length. I see my "Subscription Status," "Payment Method", "Premium Codes", "View Receipts", and "Cancel Your Subscription". There isn't a link after "Subscription Status" to allow me to change my subscription length (pasted below). "Payment Method" only allows me to update my payment method -- in this case paypal. I updated my payment details and wasn't given an option to change my length. Thoughts?

==============

Subscription status

You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged $9.99 on 2013-01-22 unless you cancel your recurring payment.

Re: Subscription length

Peter__ — Wed, 16 Jan 2013 21:59:35 GMT

Interesting.... I was also trying to troubleshoot what appears to be the same issue on this topic a few days ago.

I'm still waiting to hear back from the community staff, but I will add your topic to the escalation so if any news comes they will post here too!

Peter

Re: Annual Subscription, is it possible?

user-removed — Thu, 17 Jan 2013 15:56:17 GMT

Hello,

Anything new about this ? I'd like to convert my existing monthly premium subscription to annual payments. I don't have the option neither. I am in Belgium and I've never had gift cards.

Thanks,

Aurels

Re: Annual Subscription, is it possible?

Sam — Fri, 18 Jan 2013 10:56:02 GMT

Aurels - The option should be on your subscription page here, but it hasn't been for a couple of days due to some maintenance. If you check back in a few days, it should be back.

Re: Annual Subscription, is it possible?

user-removed — Fri, 18 Jan 2013 11:51:01 GMT

OK... Let's hope it'll be back before my renewal day which is soon.

1 year renewal

jorgenbillstrom — Sun, 20 Jan 2013 19:50:07 GMT

I usually pay for my premium account 1 year at a time. How can I continue doing that. Now the automatic is switched to payment every month.

Re: Subscription length

Simppi — Mon, 21 Jan 2013 16:42:30 GMT

This **bleep** is retarded. Since I changed my bank (and of course including all the cards) my subscription had to be renewed. Before, everything went smoothly and the monthly fee was automatically taken from my account using a Visa Electron.

However, this isn't that easy with the new bank's cards (whatever the reason) so I though I'd simply use a normal Visa card. That worked, and the result was me getting a Visa invoice every month, which is kinda a pain in the ass. So then I thought I'd switch to the annual payment that I've earlier seen being available. Now however, this option isn't available (for me either). Even canceling and re-subscribing doesn't work, since you renew your old (monthly) subscription.

By the way, a payment interval of 3 and/or 6 months would also be nice.

Re: Annual Subscription, is it possible?

user-removed — Fri, 25 Jan 2013 12:50:42 GMT

It's still not available.

Re: Annual Subscription, is it possible?

David — Fri, 25 Jan 2013 13:31:28 GMT

Hey guys,

Sadly we haven't got any updates on this at the moment. As far as I'm aware, it was taken down for a little way as there was something a little broken about the payment flow when getting a year subscription. It's been remedied, but just need to set it up back on the website again. We'll try let you know when it's back, or if something else happens.

Re: Annual Subscription, is it possible?

Sam — Mon, 04 Feb 2013 06:47:57 GMT

Guys, should be back now.

Re: Annual Subscription, is it possible?

anghamimusic — Thu, 07 Mar 2013 17:29:19 GMT

It still isnt..

Re: Annual Subscription, is it possible?

Sam — Thu, 07 Mar 2013 21:29:55 GMT

You'll need to subscribe to a Premium subscription first. Once you do, and you go to www.spotify.com/account/subscription/ you should see this...

As you can see, it's on the right hand side.

Re: Annual Subscription, is it possible?

cheib — Sat, 09 Mar 2013 19:31:19 GMT

Hi there,

is it also possible to make an premium advance pay for lets say 5 years ? i want pay this stuff one time and then it should be quiet for a long time ! 5 years is a good time for paying in advance !

thanks

Cheib

Re: Annual Subscription, is it possible?

Liam — Sat, 09 Mar 2013 19:52:03 GMT

@cheib wrote:

Hi there,

is it also possible to make an premium advance pay for lets say 5 years ? i want pay this stuff one time and then it should be quiet for a long time ! 5 years is a good time for paying in advance !

thanks

Cheib

You can only have a monthly or annual setting, sorry!

Liam

Re: Annual Subscription, is it possible?

lenartr — Mon, 08 Apr 2013 09:22:16 GMT

I recently switched from Premium to Unlimited as I mainly only use Spotify on my laptop. I also want to pay the subscription for 1 year but the option does not appear in under /account/subscription/. Is there something wrong or is it not possible to pay Unlimited subscription for 1 year in advance?

Regards.

Re: Annual Subscription, is it possible?

Sam — Mon, 08 Apr 2013 09:32:47 GMT

lenartr - Only a Premium account is available annually, I'm afraid.

Re: Annual Subscription, is it possible?

lenartr — Mon, 08 Apr 2013 09:55:53 GMT

I see. Thank you for clarifying this for me. It'd be nice if you include this info on your pricing pages. I also think you shouldn't hide this info in the account overview (or subscription) page but rather just let users know wheather or not they can decide to pay monthly or annually; and for those who can't provide an explanation and upgrade account link.