topic Re: Not impressed in Archived content

Not impressed

Bevelliott — Wed, 16 Jan 2013 20:44:49 GMT

Just upgraded to Premium but unfortunately my Spotify isn't recognising this. Completed a "form" to ask for help 4 days ago. No response. Not amused as Spotify has already taken the Premium money from my account.

Re: Not impressed

meahtenoha — Wed, 16 Jan 2013 20:48:59 GMT

Hi Bevelliot - Please take a look at this thread here--should answer your questions.

http://community.spotify.com/t5/Accounts-and-Subscriptions/Just-upgraded-Not-getting-Premium/td-p/234720

Re: Not impressed

Bevelliott — Thu, 17 Jan 2013 20:29:04 GMT

Did all this. Didn't make any difference at all. Cancelled subscription. Still not impressed.

Re: Not impressed

meahtenoha — Thu, 17 Jan 2013 20:40:19 GMT

Hi Bevelliott - Your Premium is definitely active. Are you signing in with your Facebook email and password?

Which device is giving you trouble?