topic Re: double account delete facebook account in Archived content

double account delete facebook account

gromalone — Tue, 29 Jan 2013 10:57:40 GMT

I think I have two accounts:

- my regular account under my username (where i've all my starred music and playslists)

- another that is linked to my facebook account (with nothing in it),

> both are linked to the same email adress

I wish to erase the facebook -linked account without deleting my starre music and playlist from my regular account.

Anyone knows how i could deal with this?

Many thanks in advance for your help,

Thanks!

Re: double account delete facebook account

Peter__ — Tue, 29 Jan 2013 15:28:16 GMT

Hey! Welcome to the community 🙂

Do you wish your username account to be linked to Facebook?

If so, the easiest way to remove your extra Facebook account is actually to merge them. You can do this by logging in using your Spotify username and password, and then going to Edit > Preferences > Social Network > Connect to Facebook and log into Facebook.

If you wish for your extra account to be removed, just drop the customer services team an email (using that link) and they will be able to delete it for you. If you get an automated email reply directing you to the community, you need to reply directly to that email for your message to reach a CS agent.

Peter

Re: double account delete facebook account

NK91 — Fri, 23 Aug 2013 20:56:37 GMT

I think I have got the same problem.

First I made my regular account, after that I linked that account to Facebook.

Since then I've got two accounts.... one where I've all my starred music and the facebook account with nothing in it.

I would like to have my starred music on my facebook account....Is that possible?

At the moment my facebook friends cant' see my music, only the facebook account without the music.

Thank you!

Re: double account delete facebook account

Peter__ — Sun, 25 Aug 2013 10:47:37 GMT

@NK91 wrote:

I think I have got the same problem.

First I made my regular account, after that I linked that account to Facebook.

Since then I've got two accounts.... one where I've all my starred music and the facebook account with nothing in it.

I would like to have my starred music on my facebook account....Is that possible?

At the moment my facebook friends cant' see my music, only the facebook account without the music.

Thank you!

Hey! Welcome to the community 🙂

You should be able to merge those accounts.

Log into the desktop client using your dedicated Spotify username (not your email address) and then go to Edit/Spotify > Preferences > Social Network > Connect to Facebook (or disconnect and then reconnect) and log in using your Facebook details. As long as your Facebook account is empty, you won't loose anything doing this and that should properly tie your accounts together.

Peter