topic Re: how do i retrieve my username and password. in Archived content

how do i retrieve my username and password.

arm420 — Thu, 31 Jan 2013 21:52:47 GMT

I just bought an onkyo tx-nr515. It has the ability to login to spotify. But I created my spotify account using facebook credentials and you can't use those to log in. So is there anyway for me to get a username and password to login? Or am I going to have to make a new spotify account specifically to use on my A/V reciever? (Something I really don't want to do)

Re: how do i retrieve my username and password.

Peter__ — Thu, 31 Jan 2013 21:54:52 GMT

Hey! Welcome to the community 🙂

Don't worry, there is no need to create a new account! 🙂

Have a read at the instructions here.

Peter

Re: how do i retrieve my username and password.

arm420 — Thu, 31 Jan 2013 21:59:28 GMT

Takes me to an error 404 not found

Re: how do i retrieve my username and password.

Peter__ — Thu, 31 Jan 2013 22:01:41 GMT

Strange, how about this one (directly to the UK page which works for me).

Peter

Re: how do i retrieve my username and password.

arm420 — Thu, 31 Jan 2013 22:03:38 GMT

Same thing. Let me try getting on the comp and doing it instead of my phone

Re: how do i retrieve my username and password.

arm420 — Thu, 31 Jan 2013 22:05:25 GMT

Nope. Just takes me to the same error 404

Re: how do i retrieve my username and password.

Peter__ — Thu, 31 Jan 2013 22:07:48 GMT

I just cleared my cache and it stopped working. I will escalate this to the community staff for you.

Peter

Re: how do i retrieve my username and password.

arm420 — Thu, 31 Jan 2013 22:10:15 GMT

Thanks man.

Re: how do i retrieve my username and password.

Peter__ — Thu, 31 Jan 2013 22:11:23 GMT

Just out of interest, I don't have a Facebook login to try this on but if you go to your online profile (requires login), does that page have a username made of all digits on it and a link to send a password email?

Peter

Re: how do i retrieve my username and password.

arm420 — Thu, 31 Jan 2013 22:13:42 GMT

No. Just my personal info. (Username, gender, ect.)

Re: how do i retrieve my username and password.

Stupify — Thu, 31 Jan 2013 22:14:58 GMT

I think you wanted to linked to the Overview page:

https://www.spotify.com/account/overview/

What comes after "Username"?

Re: how do i retrieve my username and password.

Peter__ — Thu, 31 Jan 2013 22:15:00 GMT

Alright. I have passed this on, with a link to this topic so hopefully someone will be able to offer some help!

Peter

Re: how do i retrieve my username and password.

arm420 — Thu, 31 Jan 2013 22:25:50 GMT

After username is my email address. I tried using that username to login and didnt work.

Re: how do i retrieve my username and password.

arm420 — Thu, 31 Jan 2013 22:29:53 GMT

Never mind. Figured it out. Thanks for all the help guys! Much appreciated 🙂

Re: how do i retrieve my username and password.

Peter__ — Thu, 31 Jan 2013 22:37:27 GMT

Enjoy your music! 🙂

Peter

Re: how do i retrieve my username and password.

1220701711 — Fri, 01 Feb 2013 00:20:36 GMT

I'm having the same problam as you were... Can you please tell me how you synched your Spotify to your device? (Mine is Sonos) Thanks so much!

Re: how do i retrieve my username and password.

arm420 — Fri, 01 Feb 2013 15:51:22 GMT

Click on the link above. That'll give you your user name (bunch of numbers). Then there will be a link that says set up password for your devices.