Changing Country

Boulosmb — Sat, 16 Feb 2013 13:13:09 GMT

I have tried for over a month now to change my country, but it never seems to work. I was previously a premium user in America but have now moved to Japan but my profile page will not let me change my country. It tells me to "read more about changing my country" and then the page either 404's or it tells me to visit my profile to change my country OR it tells me that my country will be set based on my IP.

Well I've been in Japan almost 2 months now and it hasn't been set to my Japanese IP so I don't know what to do. Can I simply not use Spotify anymore? I thought it was available in Japan now...

Please help.

Re: Changing Country

Peter__ — Sat, 16 Feb 2013 13:25:07 GMT

Hey! Welcome to the community 🙂

Spotify has no yet launched in Japan, that is why you are unable to change your country to Japan in your profile. If you now live there, you won't be able to purchase premium and use Spotify whilst you are there. If you are only visiting or still have an active credit/debit card in the USA, you could use that to subscribe providing your country is still set to the USA in your profile.

Peter

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Changing Country

Re: Changing Country