https://community.spotify.com/t5/Archived-content/billing-problem/m-p/284258#M41973 <P>I recently signed up for premium but noticed on my bank statement that I got billed twice, how do I get this corrected? Who do I contact?</P> Wed, 20 Feb 2013 17:13:06 GMT mcruey 2013-02-20T17:13:06Z https://community.spotify.com/t5/Archived-content/billing-problem/m-p/284258#M41973 <P>I recently signed up for premium but noticed on my bank statement that I got billed twice, how do I get this corrected? Who do I contact?</P> Wed, 20 Feb 2013 17:13:06 GMT https://community.spotify.com/t5/Archived-content/billing-problem/m-p/284258#M41973 mcruey 2013-02-20T17:13:06Z https://community.spotify.com/t5/Archived-content/billing-problem/m-p/284266#M41974 <P>Hey! Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> <BR /><BR />You can get in touch with the customer services team directly using the <A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank">online contact form</A> and they will be able to assist you further with this.<BR /><BR />If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.<BR /><BR />Peter</P> Wed, 20 Feb 2013 17:17:35 GMT https://community.spotify.com/t5/Archived-content/billing-problem/m-p/284266#M41974 Peter__ 2013-02-20T17:17:35Z