topic Re: Two accounts in Archived content

Two accounts

Smahmed — Wed, 20 Feb 2013 22:01:03 GMT

So I made another account with my email, instead of using my facebook login, and I accidentally connected them to eachother.
Now ALL my playlists are gone, and I'm getting really frustrated..

HELP ME PLEASE!

Sincerely a Music-A-Holic 😞

Re: Two accounts

Peter__ — Wed, 20 Feb 2013 22:03:09 GMT

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to recover everything for you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Re: Two accounts

Smahmed — Wed, 20 Feb 2013 22:12:06 GMT

Thank you so much...

Re: Two accounts

Smahmed — Tue, 26 Feb 2013 03:46:24 GMT

Hey, I contacted customer service but no reply..

Re: Two accounts

Peter__ — Tue, 26 Feb 2013 09:25:08 GMT

@Smahmed wrote:

Hey, I contacted customer service but no reply..

Did you reply to the automated email?

Peter