topic Re: 10 hour Limit problems (Help Plox) in Archived content

10 hour Limit problems (Help Plox)

Ronan6793 — Tue, 26 Feb 2013 10:57:14 GMT

Yeah i know you have 10 hours per Month but it has been a good few months now and it still hasnt reset?

Help me Plox

Re: 10 hour Limit problems (Help Plox)

Peter__ — Tue, 26 Feb 2013 11:04:40 GMT

Hey! Welcome to the community 🙂

Spotify free accounts which have been registered for 6 months or more are subject to extra restrictions:
- Maximum streaming time of 10 hours per month (allocated as a maximum of 2.5 hours per week, so you never need to wait more than 7 days to listen again).
- In the UK and France, a maximum track play count of 5 plays.

You can read more about free account restrictions in your country here.

Peter

Re: 10 hour Limit problems (Help Plox)

Liam — Tue, 26 Feb 2013 12:53:37 GMT

Hi, it is actually set to 2.5 hours per week, so that is possibly why it hasn't fully reset - also, in the US there is no time limit 🙂