topic Re: Inbox currently unusable in Archived content

Inbox currently unusable

MJYates — Sat, 02 Mar 2013 21:32:31 GMT

Apologies if other people have mentioned this already I just thought I'd add my own issues to help diagnose the problem.

Three days ago I suddenly stopped receiving songs in my inbox, although like other people have said I still receive the Facebook message telling me the song. Despite that I can still send songs to people and it works fine so I'm not sure where the issue is stemming from.

Thanks for any help!

Re: Inbox currently unusable

Thedev — Sat, 02 Mar 2013 21:43:13 GMT

Hi! Welcome to the community! The team is aware about the issue and they are now working to fix this. I've escalated this topic for the community team to have a look into and hopefully your information will help them. Thank you.

Re: Inbox currently unusable

MJYates — Sat, 02 Mar 2013 21:54:03 GMT

It's no problem, I'll help any way I can. And thanks for such a rapid response!

Re: Inbox currently unusable

rohrstrabe — Wed, 06 Mar 2013 22:03:19 GMT

I have been having the same issue, Have you found the solution yet?

The post says solved but I can't find a solution..?

Re: Inbox currently unusable

Peter__ — Wed, 06 Mar 2013 23:25:37 GMT

@rohrstrabe wrote:

I have been having the same issue, Have you found the solution yet?

The post says solved but I can't find a solution..?

Nope, this is still being looked into by the Spotify staff. Hang tight hopefully it will be fixed soon!

Peter

Re: Inbox currently unusable

Sam — Thu, 07 Mar 2013 19:58:18 GMT

Guys, could you tell us what version of Spotify you're using on your desktop?

Re: Inbox currently unusable

MJYates — Thu, 07 Mar 2013 20:20:19 GMT

I just updated today to version 0.8.8.348.ge445f5b9 and now it's working fine, so whatever you did it fixed it. Thanks you guys!

EDIT: For the record I'm using Windows 8 Pro.

Re: Inbox currently unusable

Sam — Thu, 07 Mar 2013 20:38:30 GMT

Ok, so it works perfectly now you've updated?

Re: Inbox currently unusable

MJYates — Thu, 07 Mar 2013 20:40:05 GMT

Yes sir! I can send and receive tracks/albums/playlists and receive the facebook message too. Thanks.