https://community.spotify.com/t5/Archived-content/NUS-amp-Refund/m-p/310840#M42978 <P>Ok, how can I redeem my NUS extra card for use after paying £12 for it?</P> <P>&nbsp;</P> <P>Also, would I be able to gain £5 back on this months premium, due to the spotify website being extremely hard to navigate!!!</P> Sun, 03 Mar 2013 16:47:10 GMT connorja 2013-03-03T16:47:10Z https://community.spotify.com/t5/Archived-content/NUS-amp-Refund/m-p/310840#M42978 <P>Ok, how can I redeem my NUS extra card for use after paying £12 for it?</P> <P>&nbsp;</P> <P>Also, would I be able to gain £5 back on this months premium, due to the spotify website being extremely hard to navigate!!!</P> Sun, 03 Mar 2013 16:47:10 GMT https://community.spotify.com/t5/Archived-content/NUS-amp-Refund/m-p/310840#M42978 connorja 2013-03-03T16:47:10Z https://community.spotify.com/t5/Archived-content/NUS-amp-Refund/m-p/310846#M42979 <P>Hey! &nbsp;<span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>You can redeem your NUS discount by pressing the big "Sign Up" button on&nbsp;<A href="https://www.spotify.com/uk/nus/" target="_blank">https://www.spotify.com/uk/nus/</A> and then logging in using your existing premium account details.<BR /><BR />As for the refund, you will need to get in touch with the customer services team directly using the <A href="https://www.spotify.com/about-us/contact/contact-spotify-support/" target="_blank">online contact form</A> and ask them.<BR /><BR />If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.<BR /><BR />Peter</P> Sun, 03 Mar 2013 16:51:01 GMT https://community.spotify.com/t5/Archived-content/NUS-amp-Refund/m-p/310846#M42979 Peter__ 2013-03-03T16:51:01Z