topic Re: Subscription aint working in Archived content

Subscription aint working

Fältbiskopen — Wed, 06 Mar 2013 09:03:21 GMT

165829260018 is not working. I am upgraded but my Spotify is still saying I'm under the free plan.

Re: Subscription aint working

Bwuw — Wed, 06 Mar 2013 09:18:05 GMT

I have the same problem!

Re: Subscription aint working

Peter__ — Wed, 06 Mar 2013 09:24:05 GMT

Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

Re: Subscription aint working

Fältbiskopen — Wed, 06 Mar 2013 10:22:49 GMT

Nope, sorry.. Nothing worked. I tried to log in and out fifty times yesterday as well as doing a complete reinstall today.

It says that I am upgraded to Unlimited but I still am not..

Re: Subscription aint working

Thedev — Wed, 06 Mar 2013 10:26:47 GMT

@Fältbiskopen wrote:

Nope, sorry.. Nothing worked. I tried to log in and out fifty times yesterday as well as doing a complete reinstall today.

It says that I am upgraded to Unlimited but I still am not..

Do you have your account linked to Facebook? Try to log in using your email address and then username. If it doesn't help, I'll see if I can get someone from the staff to have a look into your account.

Re: Subscription aint working

Bwuw — Wed, 06 Mar 2013 10:32:01 GMT

Hi,

I have the same problems, I've tried everything (loggin in /out several times, reinstalling...). I do not have my account linked to facebook. Could anyone have a look to my account too?

Thank you,

Re: Subscription aint working

Sam — Wed, 06 Mar 2013 10:32:39 GMT

Fältbiskopen and Bwuw - Could you make sure you're logging in with your Facebook details, you both should then see your Unlimited.

Re: Subscription aint working

Fältbiskopen — Wed, 06 Mar 2013 10:38:08 GMT

Yes! It worked through the Facebook login! Thanks for the help, guys! 😄

Re: Subscription aint working

Bwuw — Wed, 06 Mar 2013 10:41:48 GMT

Ok, now with facebook I do have an unlimited account (but with another user name). It seems that now I have two accounts: one with my real name linked to facebook, unlimited. Another one with a nickname, free account (the one that i've been using until now). Now, how do I open Spotify unlimited? I've tried with my "code" as a username but I don't have the passwrod. I've tried to reset my password but I can't.

Any ideas?

Re: Subscription aint working

Sam — Wed, 06 Mar 2013 10:48:24 GMT

Bwuw - Just use your Facebook username and password, and you'll see your Unlimited.

Re: Subscription aint working

Bwuw — Wed, 06 Mar 2013 10:53:01 GMT

Done! Thanks a lot!