topic Re: How do I stop spotify downgrading? in Archived content

How do I stop spotify downgrading?

isthisesther — Sat, 09 Mar 2013 09:11:09 GMT

My phone was recently stolen so I downgraded my spotify to unlimited, however I've now gotten a new phone but my spotify subscription is still due to be changed tomorrow. How do I stop it and keep my premium account??

Re: How do I stop spotify downgrading?

Liam — Sat, 09 Mar 2013 10:35:32 GMT

@isthisesther wrote:
My phone was recently stolen so I downgraded my spotify to unlimited, however I've now gotten a new phone but my spotify subscription is still due to be changed tomorrow. How do I stop it and keep my premium account??

Hi, I suuggest you simply cancel your subscription entirely and resubscribe to premium 🙂

Liam

Re: How do I stop spotify downgrading?

Peter__ — Sat, 09 Mar 2013 13:32:03 GMT

@LiamW wrote:

@isthisesther wrote:
My phone was recently stolen so I downgraded my spotify to unlimited, however I've now gotten a new phone but my spotify subscription is still due to be changed tomorrow. How do I stop it and keep my premium account??

Hi, I suuggest you simply cancel your subscription entirely and resubscribe to premium 🙂

Liam

Hey 🙂

You shouldn't need to cancel, just upgrade to premium again from your online account.

Peter