Subscription mix up

PsychoKittyDoll — Tue, 19 Mar 2013 03:46:12 GMT

I have a subscription to spotify but when I log in it tells me I don't but when I log in on the website it says I do have a subscription.I use spotify on my ipad and I usually sign in via Facebook.

Re: Subscription mix up

Peter__ — Tue, 19 Mar 2013 11:38:11 GMT

Hey! Welcome to the community 🙂

When you log in on the website, are you logging in using a Spotify username and password or using your Facebook details?

If you log in normally using a Spotify username and password, try using those details on your device.

If you normally log in using Facebook, I would suggest you have a read at and try the steps outlined in this post.

Peter

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Subscription mix up

Re: Subscription mix up