topic Re: CONTACT FORM in Archived content

CONTACT FORM

blacksuitv — Tue, 26 Mar 2013 15:12:00 GMT

The contact form is not working. I deactivated my facebook and need to swap all my playlist over to this email based login account. Please contact me. Thank youl.

Re: CONTACT FORM

Peter__ — Tue, 26 Mar 2013 15:18:12 GMT

@blacksuitv wrote:

The contact form is not working. I deactivated my facebook and need to swap all my playlist over to this email based login account. Please contact me. Thank youl.

Hey! Welcome to the community 😉

Try this form instead.

Would you be able to post what browser you are using?

Peter

Re: CONTACT FORM

blacksuitv — Tue, 26 Mar 2013 18:05:35 GMT

internet Explorer 8. Thank you for the quick response and the link. I sent in a form. I had a premium account under facebook......just done with the facebook hooplaa. Would love to keep all my playlist.....need em for the gym.

Re: CONTACT FORM

blacksuitv — Thu, 28 Mar 2013 19:48:16 GMT

This issue has yet to be resolved. I pay for a premium package under my facebook account. The email 48hour service has run out and i am without spotify. Can someone please follow up on this matter. I hate pandora and do not wanna go back to it. thank you

Re: CONTACT FORM

David — Thu, 28 Mar 2013 19:54:52 GMT

Hello!

Just locating you case for you. An advisor should be with you shortly.

Re: CONTACT FORM

blacksuitv — Thu, 28 Mar 2013 19:59:43 GMT

cool.....thanks.....need some tunes this afternoon bad

Re: CONTACT FORM

esaicardona — Sun, 16 Aug 2015 15:25:14 GMT

Hi, I had spotify premium on my old facebook account but I recently deleted that account because I had no use for it anymore. Turns out that spotify is completely linked to Facebook and you can't have an account without spotify. That being said I had no access to spotify whilst my facebook account was deleted but I still got charged 10$ this month. There was no way I could have deactivated my account without my facebook

Re: CONTACT FORM

HaleyMatthews1 — Wed, 16 Mar 2016 01:07:31 GMT

Hello, my friend just signed up with Spotify and used my email instead. Is there any way in which you could change it over to her email and that I would not get charged for this? She just signed up today for the trial but, now she is telling me that she doesn't want it anymore. I would like for you to delete this account.

Re: CONTACT FORM

MaryS — Wed, 16 Mar 2016 01:29:04 GMT

Hey @HaleyMatthews1

This is something Spotifys Customer Support team can you help. Get in touch with them via email by filling out this online form over here.

You may also get in touch the team via Twitter, just tweet your concern to @SpotifyCares and they can look after you as well 🙂